Privacy Policy

At Curiokids™, we are committed to delivering high-quality products and a smooth shopping experience for families. The following policies outline how we manage orders, shipping, returns, and customer care.

Contact Information

For any questions about your order or our products, please contact us at:
Email: team.icuriokids@gmail.com
Our customer support team typically responds within 24 to 48 business hours.

Shipping Policy

All orders are processed within 1–2 business days.
We offer free shipping on all orders. Delivery typically takes 4–7 business days, depending on your location and local postal service.

• Tracking information will be provided once your order is dispatched

• We currently ship within the European Union

• Please ensure your shipping information is entered correctly

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not, you may return the product within 30 days of delivery.

To qualify for a return:

• The item must be unused and in its original condition

• It must be returned in the original packaging

• Proof of purchase is required

To start a return, email us at team.icuriokids@gmail.com with your order number and reason. Refunds are processed within 5–7 business days after we receive and inspect the return. Shipping fees (if applicable) are non-refundable.

Damaged or Defective Items

If your item arrives damaged or defective, please notify us within 48 hours of delivery. We will arrange for a replacement or issue a full refund at no extra cost.

Privacy & Data Protection

Curiokids™ takes your privacy seriously. All personal information collected during checkout is used exclusively for order processing and fulfillment. Your data is never shared with third parties.

Terms of Use

By placing an order with Curiokids™, you agree to our store’s shipping, return, and privacy policies. We reserve the right to update these policies at any time.